Recent Activity — Bulb Community

Recent Activity

  • Jules_b69, Aidy, Barnes, KMiller, jennychristie065 and 58 others joined.
    Welcome Aboard!
    November 15
  • 16amberstone, Mazza317, Niaz, Kevboy67, amber_king09 and 54 others joined.
    Welcome Aboard!
    November 14
  • Chrislazski changed their profile picture.
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    November 15
  • Jonny_Hayhoe5
    Can we arrange to fix my electrical metre display? It is faulty

    Plus I have moved house so need to give last readings
    November 15
  • How can I pay extra amounts into my account to kee it in credit other than my direct debit
    November 15
  • Brokerboy, rich2111, LouannaHarrison121, AmandaM, cmr and 49 others joined.
    Welcome Aboard!
    November 13
  • Welcome Aboard!
    November 12
  • Chris3
    Hi Eleanor at Bulb,
    I'm not very good at forums, I saw in notifications that I had been acknowledged by your good self under the 'why has my DD increased' comment section and hopefully noted a reply there, if that works.
    I dipped in today because I was going over the mails I had got from bulb and decided to look at the questions and answers in the community.

    For myself the few queries I do have, I usually get in touch over the phone and have always found everyone helpful and pleasant to talk to and get good answers.... I try not to use any account site too often to put things in/on, it's a hang over from the old days when on-line sites were a bit behind in being updated with the latest info, so I like to speak directly to a company rep.

    I thank you for all the help and advice you give everyone

    Chris.

    November 9
    • Eleanor at Bulb
      Eleanor at Bulb
      Hi Chris,

      Thanks for your message :) It's great to be able to chat directly with our Community members.

      I'm pleased that you've taken the time to look through the Bulb Community. There are lots of interesting discussions and answers to your questions.

      I understand that sometimes you want a bit of reassurance from your energy provider. That's why we have a group of energy specialists ready to answer your calls between 9am and 6pm.

      We've built all our technology around our users. This means each and every feature is designed with our members in mind. If you have any feedback about how we can make things even easier, then please let us know :)
  • Crinan at Bulb changed their profile picture.
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    November 13
  • What is the smart tariff? We have only been with u a week or so!?!
    November 12
  • sandyairdrie
    eon gave the wrong meater reading from the start this is been proven by photo of the meaterthat was sent to you some weeks agow im still wating to get it sorted afraser
    November 12
  • Jennifer66
    Bulb will not accept my reading either they request I send them a photo of the meter which I do and then on my statement it says Estimated how does that compute??
    November 12
  • Paulie, benjiboy, memphis77, Nikki1988, Pen and 42 others joined.
    Welcome Aboard!
    November 11
  • Why do you need my account to be over 2 months in credit? Monthly payments going from £88 to £109 is ridiculous. I will now be paying £1 less than my previous supplier!
    November 11
  • Winifred, guinness2018, hark74, Vanessa16, Cazjoyt and 20 others joined.
    Welcome Aboard!
    November 10
  • How do i get into my warm home discount
    November 10
  • Welcome Aboard!
    November 9
  • Chris3
    Continuation
    also another company I had an account with told me their web site was always behind, and was not updated that often. This was not bulb but again it left a feeling of talk to the people if you want to get something done....I have no problem with bulb, I am happy with them, but as with all my stuff I recheck, check out, and question and I shall keep checking all companies for quotes......sorry so long winded.
    November 9
    • Allanr
      Allanr
      Nice to hear from you.

      Because of my previous background as a a quality manager in a very large company I tend to look at processes and documentation perhaps in more detail than the majority of Bulb customers. Having perused the Bulb information prior to me joining and also afterwards I soon worked out the best time to send in meter readings was one or two days before the statement is prepared, doing this it means you get accurate bills.

      I also have a spreadsheet of past energy usage (in kWh) and use the last 12 months as the basis for my usage over the next 12 months. My spreadsheet is updated each month after I receive my statement, the spreadsheet is also updated to reflect any changes in the unit rate prices. This means I can estimate my costs over the next 12 months (perhaps more accurate than Bulb) and can amend my monthly direct debit accordingly so that at the end of a rolling 12 months my account will neither be in credit or debit.

      Personally I am more than happy with Bulb I have all the information I need from my account to enable me to be in full control of my DD payments.
  • Chris3
    Thought I better answer this way instead of putting on "'Why has my DD increased? ' posting under JF
    My reluctance to use all the available links on the bulb site mainly started when I did not understand completely the best times to put in my meter
    readings. I had believed that if I entered each month my readings these would be what displayed on the site and my bill and, so adjusting any estimates, but after rechecking a day or two later they had changed. After much talk with bulb, and being advised slightly different each time, dates were given me for the best posting date, these dates did not work out either. So for a good many months estimates were used until they straighten their stuff out. I hold emails now which give me dates, and now it is clear on the bills what to do but it still took about a year. This was no problem to me as the estimates were very near my submitted readings..but I now like to phone them in to be very sure........ This posting space will not let me type mo
    November 9
  • TimC at Bulb changed their profile picture.
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    November 9
  • Bl14evrb, maejorie, Grandad1, Emmieb308, Stutheobald and 51 others joined.
    Welcome Aboard!
    November 8
  • Concha7777, Indyah02, Rossco, davehogg8_, hellywelly and 67 others joined.
    Welcome Aboard!
    November 7
  • I wish a final bill from Bulb. Do you require a meter reading?
    November 8
  • How to change date of payment
    November 8
  • How to get a smart meter
    November 8
  • Michael2204, BJB, Sunderland1973, david_, Joyce1926 and 33 others joined.
    Welcome Aboard!
    November 6
  • Selina at Bulb changed their profile picture.
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    November 6
  • DocH
    Are the Smart meters being installed yet?
    November 6
  • Hooloovoo, EReadReg, BOILERMAN1, Josim, alanstoyle and 57 others joined.
    Welcome Aboard!
    November 5
  • Gabryela
    If you want switch bulb which I strongly recommend for better value do it!
    If you want 50 pounds discount for your next bill use link below:
    bulb.co.uk/refer/ciovicag5640

    Enjoy super cheap energy supplier!
    November 6