how do I submit my first meter reading ? I can not find the page — Bulb Community

how do I submit my first meter reading ? I can not find the page

how do I submit my first meter reading ? I can not find the page

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  • edited April 11

    how do I submit my first meter reading ? I can not find the page

    Go to your account dashboard at: https://account.bulb.co.uk/dashboard You should see 5 green boxes , one being "Submit meter readings"



    If you can't see "Submit meter Reading" do you have a prepayment meter or a smart meter?

  • Hello, I have a pre-payment meter and I cannot submit a meter reading either as the submit meter reading option is not present on my dashboard. I thought that is needed for the previous supplier to issue final bill
  • Ivo said:

    Hello, I have a pre-payment meter and I cannot submit a meter reading either as the submit meter reading option is not present on my dashboard. I thought that is needed for the previous supplier to issue final bill

    I'm not familiar with pre payments meters (other than from many years ago when we used to insert a bob in the meter for the electricity) but since you pay as you use then there appears to be reason for the previous supplier to know your meter readings, what final bill would they issue since in theory you would use up any credit before you use the card/key supplied by Bulb.

    Bulb will be able to advise more definitely but not sure if this article helps: https://help.bulb.co.uk/hc/en-us/articles/360018378031-Switching-to-Bulb-on-prepay
  • Hi, similar scenario, i have Smart Meters installed. I have no option to submit readings, despite being asked for them. Also, it seems to show two Electricity readings and no Gas reading? Help please
  • I only have the four boxes also. However, if I click on energy usage, it shows a meter reading already. I have smart meters... do I need to do any more?
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