Still no IHD - over 2 months later — Bulb Community

Still no IHD - over 2 months later

I had smart meters installed 27th Feb but there were no IHDs available. I have since contacted customer service and registered to receive an IHD (in march).
Anyone else got this problem?

Comments

  • Yes I am in exactly the same position. Phoned Bulb twice since February. They have said they will send one but nearly 3 months later I am still waiting
  • With all of the issues with IHD connection, it may be that they're wanting to make sure that whatever they send you is actually going to work. Whatever the reason though, it sounds as though a bit more communication could be good!
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