new smart meter installed on 29th april 2019 — Bulb Community

new smart meter installed on 29th april 2019

Firstly my smart meter wasnt connected to the network the engineer was unable to connect it

Secondly I have just tried to submit new readings the ones that are on the new smart meters and you are saying i must send you a photo of the meter as the reading is wrong as it is lower than the previous reading - I would have said that was obvious as it is a new meter

Can you please get me connected to the network so that the smart meter is doing its job and submitting the readings to you

Please sort this i have no intention of sending you photos of meters you have just installed

Please reply as soon as possible

Comments

  • You need to get your act together
  • You need to get your act together

    I don't require any photographs of your meter, I am unable to connect you to the network and unfortunately I can't sort out your problem,

    The reason I say this is that I am just another customer of Bulb posting on this public forum.

    Personally in your situation I would have contacted Bulb direct rather than post on the community forum.

    ;)
Sign In or Register to comment.