account credit — Bulb Community

account credit

myaccount is in credit . more than a monthly amounts credit , why are they still taking money from my bank when theres 'money' sat in the account ? i emailed almost a week ago to ask and have been ignored . unimpressed

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  • myaccount is in credit . more than a monthly amounts credit , why are they still taking money from my bank when theres 'money' sat in the account ? i emailed almost a week ago to ask and have been ignored . unimpressed

    Had you thought about changing the DD amount via your account dashboard?
  • Please can you email me my currant statement,Thankyou
  • Coop17394 said:

    Please can you email me my currant statement,Thankyou

    I can't as a fellow customer, You are able to see a statement in your accounts dashboard and download a copy.
  • Allanr said:

    myaccount is in credit . more than a monthly amounts credit , why are they still taking money from my bank when theres 'money' sat in the account ? i emailed almost a week ago to ask and have been ignored . unimpressed

    Had you thought about changing the DD amount via your account dashboard?
    Didnt realise that was possible. Thanks x
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