You can pay by automatic debit card payment or by Direct Debit. We think that debit cards are better, though. If you have a problem with your direct debit you won't hear about it for weeks, but with cards, everything gets sorted out at once. Plus, you won't get charged overdraft fees by your bank if you don't have enough money in your account.
If you sign up through the website, you'll have set up your payments with debit card payments. If you'd like to change to debit cards, give us a ring on 0300 30 30 635 and we'll be happy to change it for you.
If you join us through a switching site you'll be on Direct Debit by default. They tend to only work with Direct Debits. If you'd like to change to Direct Debit, give us a ring on 0300 30 30 635 and we'll be happy to change it for you.
We don't take credit cards, so it's best to use one of our other payment methods.
If you want to top up your account, head to MyBulb. If we have debit card info saved, you'll be able to make a one-off payment. If not, give us a ring on 0300 30 30 635 and we'll be able to do it over the phone.