Ilie said:I ve got a code on my email but the shops don't accept it they need a printed one so they can scan it. That's what they said
I ve got a code on my email but the shops don't accept it they need a printed one so they can scan it. That's what they said
Some customers may need to update their energy key. In this instance, the supplier will give the customer an 8 digit number and advise them to bring their key and 8 digit code to their local PayPoint store.1. Use the PayPoint terminal keypad to type in the customer’s 8 digit number2. Check you typed the number in correctly3. Press ENTER4. Select 3=KEY ISSUE5. Take your customer’s key and insert it into the small slot at the front of the PayPoint terminal (the same slot used to charge a key).6. The terminal will display the message ‘EXISTING KEY’. Select ‘CONFIRM’.7. Finally, select ‘CONFIRM’ to complete the transaction.8. Wait for the message ‘PLEASE REMOVE TOKEN’ to appear on your touch screen before removing the key.
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