Prepayment meter removal

Reena

Hi there,

I’m desperate to get my prepayment meter (from the time of the previous owner) removed. When I joined Bulb almost a year ago I was told it was in the pipeline. Any update on this? I will have to leave Bulb if not unfortunately, as it’s not really workable with my life.

Thanks

Hooloovoo

It's always been possible to remove a prepayment meter: https://help.bulb.co.uk/hc/en-us/articles/360016323991-Can-I-exchange-my-prepayment-meter-