Computer glitch is stopping new referrals being added to online accounts!!!!
I rang Bulb customers services this afternoon. The Advisor got back to me to say there's a computer glitch causing the problem of no referrals being added to people's online accounts since yesterday afternoon (6th March) It coincides with the re-vamped layout of the Refer a Friend page on everyone's online account that went live yesterday. The Bulb Advisor says they're working on it and hoping for a fix in the next few days. I would suggest chasing again next week if your online account isn't showing new referrals notified to you by e-mail.I would keep a tally of new referrals missing from your online account together with the name of new sign-up and time of e-mail just in case of problems down the road!! Hope this helps!!