DanP at Bulb — Bulb Community

DanP at Bulb

About

Username
DanP at Bulb
Joined
Visits
777
Last Active
Roles
Moderator, Staff

Activity

  • Staciferr
    Please could I have a refund of some of my credit. £50 would be ideal. I still want to keep a large buffer in there. Thank you!
    December 2018
    • DanP at Bulb
      DanP at Bulb
      Hi there, I have requested a refund of your £50 and this will be with you over the next 5 working days.
    • Staciferr
      Staciferr
      Thank you :)
  • Bog
    Hi Dan,

    By the way, I have also noticed that there are some people who are promoting Bulb using Google ads which I also believe is against the T&Cs???.
    December 2018
  • Stuart24
    Hi can you help me and my girlfriend have a small baby and we recently changed to bulb but we put the new key into our meter and it wiped all of our credit of which has left us with no electric until pay day can you please help it will be much appreciated we had £20 credit before it got wiped
    December 2018
  • Uswitcher
    Response from Bulb has slowed down- maybe the Christmas celebrations have begun early- Even the CEO doesnt care much either- the regulator will be contacted to highlight the poor service-
    November 2018
    • DanP at Bulb
      DanP at Bulb
      The refund will be with you later on today or tomorrow morning. It is with the finance team.
  • Totley17
    I left bulb two months ago and I have not received the outstanding money in my account.
    How long does it take to get a refund?
    November 2018
    • DanP at Bulb
      DanP at Bulb
      This should have been refunded to you now. Let me know if not.
  • spreg
    Hi Dan,
    I've submitted my metre readings. Will my monthly payment be automatically recalculated?
    Thanks
    November 2018
    • DanP at Bulb
      DanP at Bulb
      This has been changed to £55 a month :)

      Cheers,
      Dan