10 pound added to my account

Hi iv had an email today stating 10.00 had been added to my account
I called bulb today and asked how I’d get this 10.00 on my account as I’m a pay as go customer he advised I’d get an email today with link to add my bank details to get the 10.00 but iv had no email or heard nothing g from bulb all day
Please can you advise me when to expect payment and when I’m getting email with link thanks again

It’s fine now I have it in my bank it was sent to day thanks again way

Hi @Kat1982 great to hear that’s gotten through to you :slight_smile: