£100 referral

Hi. I would like the £100 credit (I have on my account from the refer a friend scheme) paid into my bak account. The one I have my direct debit set up from is fine.

Thanks, Nancy

@junkbeep Hiya! I just requested that refund for you, please allow 5-10 business days for it to process!

Hello Devin/Bulb. I have sent in evidence of my bill, and asked for £100 credit to be refunded to my account. Please may you do this?

Hi @Christoff Thanks for sending over that email, that looks like your account history, but we’ll need to see the final bill showing the itemised list of charges, can you try to send that over instead?