I seem to have got into a situation where I have 2 accounts open - 1 for my previous address and 1 for my new address. However, they are both linked to the same email address and I’m being asked for Final Meter Readings and 1st Meter Readings at the same time. When I click links from either email (final email or 1st email) then log into my account, it appears that I can only enter Final Meter Readings.
Could anyone help with this or point me in the right direction where I could get it resolved?
Hi @DGabriel I believe I’ve got that sorted out now, you should be able to log in (from either email) and switch back and forth between the properties by clicking on the address at the top, then choosing from the drop down menu.