Switched over to you two weeks ago and I am still waiting for my electric key. I have emailed you and been ignored. Also your live chat is a waste of space. Need some info on a small discretionary payment till end of month due to losing my job.
No reply and no electric key, great service
Any help? Support section and cannot get a response.
I am so sorry that you have not received your key.
I have now requested a key to be sent out to you, this will be with you 3 - 5 days.
In the meantime you can use your old suppliers key.
In the future if you do need to get in touch with us urgently please email us on firstname.lastname@example.org or call us on 0300 303 0635
Already sorted it on facebook, also I did send you email to email@example.com about a week ago and was ignored.