Today I signed up to start Bulb on the 17th March at my new house, specifically waiting until now since Bulb advertise the switching process as taking 21 days from start to finish, i.e. sign up day 1 and you are fully connected on day 21 (https://help.bulb.co.uk/hc/en-us/articles/115001227391-How-long-does-it-take-to-switch-). This was also the advice I was given over the phone.
Instead I’ve been told I will only be connected after 22 days on the 18th March. Can this please be amended to the 17th?