Has anyone else had a statement like this this month?
The email opens:
Here’s your latest statement. It looks different to normal because it’s for 21 months of usage, rather than the normal one month.
And the statement says:
Your bill has been corrected as we received more
accurate info about your usage. We’ve refunded the
previous impacted bills, listed below as credit notes,
and re-calculated the correct cost of your energy for
the full period.
But I mean… What on earth actually happened?
For reference, I had a Smart Meter fitted in March 2019 which was, let’s say, “temperamental” to begin with… But 21 months!?