3 weeks to get a credit check?

I requested my top meter be changed to Credit and I was told it takes 3 weeks to do a credit check. Is this some sort of joke? I have worked in many organizations where credit checks are needed and this is done on the spot.

I have no words to describe how much of a joke Bulb is!

Hi Sonny :wave:

Thanks for getting in touch with as about your credit check. I want to apologise for the delay in getting this completed for you as it should only have taken a couple of days to come back to us.

I have had a look at your account and can see that my colleague is handling your case. I will send them a message to double check that it has gone through and prompt them to send you out a reply as soon as we hear back about the credit check.

Best,
Jenny :star: