4 digit gas readin

How do I submit a 4 digit reading from an imperial meter.
It is asking for 5 digit reading and will not accept 4 digit reading

Hi @richard8117

Unfortunately, your gas switch has been delayed by a week and so we are unable to accept the gas reading at the moment. Your gas will now switch to Bulb on the 1st July.

Don’t worry, you don’t need to do anything, we’ve done all of the legwork for you. We’ve spoken with your old supplier and we’ll remind you to take your first gas meter reading next week.

The gas industry is going through a big upgrade at the moment called Project Nexus. Most changes in the project were made smoothly, but another organisation involved in your switch failed to send out some information for your switch, which caused a delay.

We’re really sorry about this. Let us know if you have any questions.