£50 credit

I’ve got £50 credit for referring a friend. What can I use it for as it isn’t clear?

Morning Alital

It is added to your Bulb account and can help you with any payments in the future. :slight_smile:

But it runs out after 30 days. I’m confused.

After 30 days? Where did you hear/read that?

Ah, I think you must mean this

That tells you what credits you’ve accrued in the last 30 days. There is no expiry. :slight_smile:

@Alital Hi there. @198kHz is spot on once again - no expiry date! It acts exactly like a payment from us to your account of £50 so contributes to your account balance which is used against your statements :slight_smile:

Ok but as I’ve set up a direct debit and will always be in credit that £50 won’t ever be used.

I like to keep a reasonable buffer, but if you’re sure your DD will cover bills for all seasons, you can reduce the amount in Payments and statements on your account dashboard.
Provided there’s enough credit to cover your next statement, Bulb will happily refund the £50 now if you send a request to help@bulb.co.uk.

Thank you. You’ve been really helpful.

You’re welcome. :slight_smile: