50 pound credit

hi there I got my first bill, but i thought the 50 pound credit would come of my first bill. when do i receive this?

Hi @james11029, referral credit is automatically applied to your account on your switch date (or at most a few days after) but it will never be automatically used instead of your debit payments.

You can request this by contacting Bulb directly (they can knock your payment down for a month), or alternatively you can request the credit be transferred to your bank account.

@james11029 As ever, @mowcius is correct.

You’ll receive it within the first few days of your switch and we can arrange payment reductions/changes for you over email/phone or on here if you’d like.