50 promotional deal

Hi

I’m joining Bulb this month and they are about to take the first payment. However I thought i was due to get the first month free as I joined with a refer a friend where we both received a free 50. When will this 50 credit my account?

Matt

Hi @MHole126a.

The £50 credit goes into your Bulb account as credit.

If your account is in enough credit to cover your next payment, the payment won’t automatically be stopped or reduced.

Your payments are an average to cover your annual cost of energy.

You tend to use more energy in the winter, and less in the summer. So, your ideal monthly payment amount would be an average of your winter and summer bills.

Your regular meter readings help ensure you’re being charged the right amount. If your payments look to high or low, we’d tell you in the 'Payments & statements" section.