£700 in debit

Hello everyone,
I have a bulb business account and currently my account states that I am £700 in debit- is this normal? Thanks

I am not familiar with business accounts but if the same as household it could be you are not sending readings in at the required time so estimates may be used.

Hi @EcoWarrior I would encourage you to get in touch with business@bulb.co.uk

Ok, thanks will do