Ability to move credit from one meter to another on Smart PAYG

It would be really useful if in the App we could move credit from say the electric meter to the gas and vice versa. I dare say we all try to ensure we put enough on each meter but we’re human and sometimes our guess is a little off and one meter can be in credit by a little too much and the other is about to run out.

Hi @tiggy2022,

Thanks for your post.

Unfortunately at present, this is not possible through the app, however I will feed this back to the team for you.

I would be more than happy to assist you with this. If you could confirm how much you would like to switch from which supply, I can process this for you.

– Daisy :bulb:

Ok great if you could move 50 from electric to gas that’s great

Hi @tiggy2022 :wave:

I’ve requested that credit transfer. Let me know if you have any questions.

Thanks,
Cara :sunny: