About bill

Hello, I am your client not all month so I need to pay £ 95 almost? How could it be so big bill and were is my bill where can I see my meter readings and calculate ? I’m not happy about that, please expain. I havent a blll yet, you took £72 from my account?

Hello, I am your client not all month so I need to pay £ 95 almost? How could it be so big bill and were is my bill where can I see my meter readings and calculate ? I'm not happy about that, please expain. I havent a blll yet, you took £72 from my account?