About my account

I would like to ask if my account is still active? I did not change anything, but when I sign in, there is a communication that my account is closed. Thank you for your help.
Kind Regards.
Manh Hieu Cu

Hi @Manh,

As this is a community forum intended for fellow customers to help other customers and this query relates specifically to your account status (which, understandably, we don’t have access to), you’ll probably be best helped by contacting Bulb directly - their email address and phone number can be found on https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb- .

@Manh The only account I can find for you is closed, should we have another property that we supply for you?

Could you message me your address details?

As it isn’t clear how to private message someone here, just click on Dan’s picture (which will take you to his profile page at https://community.bulb.co.uk/profile/DanP%20at%20Bulb ) and then click ‘Message’ on the right hand side to send him a direct private message. DO NOT post your personal details on this forum or under the ‘Activity’ box on the profile page.

If you have problems private messaging him, just drop an email to help@bulb.co.uk and mark it for the attention of DanP.