Acc holders

Hello,
I can’t seem to find how to add a name on the account on the website. Could you please direct me?
Many thanks,
Adela

Hi Adela,

Can you please ask the person in question to email in to help@bulb.co.uk, CC’ing you in saying he’s happy to have his name added to the account. Please detail the address in question in the as mail as well.

Best,

Andy

Thanks for your reply Andy. It is about my mum, she lives with me and she needs sometimes prove of address as like a bill. Is it possible that is me the one sending them an email and requested? Or maybe by telephone and she can approve it ?

@adela3868 Either is fine, whichever is easiest for you.

Thank you !