Account credit

Hi there.

I would like to request a refund on the credit currently in my account? I paid twice in the first month by accident and didn’t want to pay this month to use the credit but it’s already come out.
Please could you advise the best way to go about this?
Many thanks
Briony

Hi @briony9907 – thanks for flagging this. We’ve refunded one of your extra payments now, the £ will be with you within 5 working days (sometimes much faster).