account is in credit

I have got over 300 pounds credit in my account. As I have been over paying each month. Is there any way I can claim back my money ?

It’s supposed to be in credit. You’re building up credit ready for the hight winter bills. This is how you end up paying the same each month, overpay in the summer, underpay in the winter.


You are supposed to be in credit at this point in the year, but £300 might be a bit high depending on your annual spend (if your annual spend is £600/year then its definitely too much, if your spend is £3000/year then you probably have too small a credit).

You can send an email to bulb or contact them by live chat to ask for a refund.