Hi all - I was a Bulb customer until December last year when I got seduced by cheaper prices elsewhere. However, the account management/customer service in the new place was dire so I reapplied to Bulb. I have had the “You are now a Bulberino” message - and have access to my old account, but it is locked presumbaly following my departure last year.
This means I cannot enter my meter readings and I am not sure now what will happen.
I have e-mailed Bulb about this - 5 days ago [over a weekend] but have not had a reply yet.
Should I be concerned? Should I be doing anything else?