Account Login

Hi,

Tonight I logged into my Bulb account and it brought up all the details to my old account and said this was now closed as you would expect.
Before today when I logged in to my account the correct details to my current address which I have been using for the past 5 months were available.

Are Bulb having issues with the email login and has my account been reset by accident to my old account and home address? I assume I will have to call to get this resolved so what would be the best contact number to use?

Regards
Paul

Try: https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb-

Hi @Paul_1

Sorry you couldn’t access your account.

I’ve now merged your accounts online, so you will be able to access the new account once you log in again.

Cheers,
Rob