Account query

I have been sending meter readings and pictures of the meter but you are still using your estimates. You say I owe you a massive amount of money and are forcing me to pay nearly £200 per month. Why are you not using my readings?

As customers on this forum, we don’t know the answer.
If you click on the ‘Help’ link at the top of this page, you’ll see a clickable link “How can I contact Bulb”.
They’ll be open at 0900 Monday.

Thank you