Account stating high spend

I just checked my app and it’s stating balance is low. I’m using more than I’m spending.
How can that be when I haven’t had my first statement yet?

@Mikmee the online projections don’t work too well until we’ve had few meter readings and payments from you: there isn’t enough data yet to draw accurate predictions.

Once you’ve been with us a bit longer we’ll have a better idea of how your usage stacks up against your payments.