Account top up

Why does it take Bulb five (5) days to post a credit (manual top up)
but debits, i.e. bills are posted almost instantaneously???

Pity that Bulb does not respond to a straight forwards question!!!

No explanation forthcoming!!!

No explanation forthcoming!!!

It’s been explained before - topups are via the direct debit process that takes days - see http://community.bulb.co.uk/discussion/8423/top-up-balance-still-pending