Hi and Good Morning Bulb folk
We completed switching yesterday ( 24th May ) and our first DD payment was taken out, so well in credit.
I would like to know please, if when you send out monthly statements, whether they are estimated or would we be asked for an accurate exact reading of both Gas and Electricity, which we much prefer to do.
If we can please arrange the latter, is it at all possible for you to send me an e-mail or text message that customer readings are due and we will send them either online or by phone call.
Also, Could you please e-mail the dates of when you wish to have the monthly readings and when our first is due. Much appreciated.