Hi, can there be two account holders registered for the same property? I need both our names to appear on the bill. Thanks
Yes, you can. But first, we need to make sure that the other person has given you permission to do this.
Send us an email [ firstname.lastname@example.org ] from the address linked to your Bulb account, with the person you’re wanting to change or add copied in.
The person you’ve copied in needs to give us their permission for this change to happen. Which they can do by responding to the email.
Once they’ve done this we’ll go ahead and make the change.
Or if you’d prefer, you can call us when you’re both together on 0300 30 30 635 any time Monday to Friday, 9AM to 6PM.