Address Lookup Not Working

After several recommendations I’m trying to switch to Bulb but the website is saying that it can’t reconcile my address. Using the website address lookup, it lists almost all addresses in my street except for numbers 3 and 5 and I live at number 5. I then manulaly typed my address but received a message saying my address can’t be resolved but Bulb will be in touch. Anybody else had this problem?

Hi @SteveH . Sorry to hear you’ve had problems, we’ve sent you an email yesterday at 8:02, subject of the email is “Hi it’s Bulb, we need to confirm your address”

All of the steps are covered in the email, so I’d recommend taking a look at the email and hopefully we can bring you over very soon.