Admittedly, it’s a little contradictory. Here is what is says when you have a normal or smart credit meter:
4.4.2: You agree to pay for your energy with a monthly payment by Direct Debit, by debit card, credit card on receipt of the bill or using another payment method we agree with you.
4.4.5: You must maintain your Direct Debit with us at all times, unless we agree to an alternative form of payment.
But here is under a section about cancelling your direct debit.
11.1: If you agree to pay by Direct Debit, you have the right to cancel it at any time by contacting your bank and asking them to stop the payments. Depending on the bank’s terms, they might ask you to contact them by letter, or to give a certain amount of notice before the next Direct Debit payment is due. You should check the requirements directly with your bank.
11.3: You must let us know that you have cancelled your Direct Debit, so that we can update our records. You should also make sure that you set up another way to pay for the energy that we are supplying you with. If you change to a payment method that is more expensive for us to offer than Direct Debit, we may change your unit rate and standing charge. We will tell you the details of your new unit rate and standing charge.
Hence the question, really, because you want to avoid a Gotcha moment…
Perhaps in legaleeze, maintaining a direct debit is making sure there is money available to take; doesn’t stop you cancelling it… perhaps.
Either way… I haven’t seen anything that relates to: if you are already in credit with Bulb, do you have to make a payment each month regardless?