Am I being supplied with Gas and Electricity?
How do I contact a real person?
Where did you get this picture of me from?
This is Bulb’s community forum where us customers try to help each other (with occasional assistance from Bulb staff). If you need to contact Bulb directly, their email address and phone numbers are on https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb- where there should also be a chat facility in the bottom right hand corner (subject to you not running adblocking type software and it being between 9am and 6pm Monday to Friday).
The picture of you is coming from your http://en.gravatar.com/ account and is based on your email address. You probably signed up with another service which uses Gravatar pictures on the past and added your photo then.
Hope this helps!