Any credit due from lasts supplier

Hello, I’m anticipating a credit refund from my last supplier please confirm you’ve forwarded the final reading to them
Thanks, Joy

It may take approx 6 weeks to come through as final readings go to a 3rd party for verification.

Hello, I’m anticipating a credit refund from my last supplier please confirm you’ve forwarded the final reading to them Thanks, Joy

Hi @Joy - @scudo is right. It usually takes between four and six weeks for your old supplier to issue a final bill (and refund any credit owed to you). This is because the opening reads you give to us are sent to your old supplier via third-party industry bodies who verify the read. Hope that’s clear and let us know if you need any further help. Other than that, welcome to Bulb :slight_smile: