App issues

Hello,

I’ve recently completed a switch to Bulb but keep getting a message on the app saying my account can’t be found. My details have been reset once but the same issue has now happened again. Is there any way to get this fixed permanently?

Thanks,
Frazer

Hello,

I’ve recently completed a switch to Bulb but keep getting a message on the app saying my account can’t be found. My details have been reset once but the same issue has now happened again. Is there any way to get this fixed permanently?

Thanks,
Frazer

Hi Frazer, this is a public customer forum. Your beat bet is to email bulb or by calling them from their help pages.