Hi there, once again I have noticed that my energy usage is not showing up in the app. This happened once before and you reset it which seemed to fix it. I tried all the troubleshooting steps already. Can you help?
Looks like we’ll have to run a comms hub reboot for this one, i’ve noticed the last reading came through with an error. I’ve requested that for you now and hopefully this should fix the issue- If you live in or South of Manchester, the reboot will be complete in 2-3 weeks. If you’re North of Manchester, it will be six weeks.
Yes facing the same issue
I can’t find an account associated with the email address you’ve used on here, so I’ve sent you an email. I’ll then be able to look into the issue you’re having.