Hi, my app has gone missing off my phone and can’t find where to download it ? Help

Hi @Lynsey2663 If you go the app store and search Bulb Energy, you’ll find the app there, ready and waiting.

If you have already downloaded it and it’s not displaying where you had it before, I’d go to settings > apps and see if it’s in there. If it is, you’ll just need to create a shortcut to add it back to your home screen.

Hope this helps.


Can’t find it at all. I’m on Android so looking on play store? Definitely had it bit it’s gone even from my downloaded list.

HI @Lynsey2663 we don’t have an app for Android at the moment, only iPhone sorry! Perhaps you were looking at your account in the browser on your phone. Let us know if we can help with anything else