I’ve had smart meters since around February and my screen has never connected. All I get told is to turn it off and on again and leave it for 48 hours, time and time again, it really is like watching the IT Crowd, even hearing the turn it off and on again in an Irish accent now, shocking service from bulb, I never had a bad word to say about them till all this started.
That does appear to be about the best you can hope for unless you can get past level 1 support.
Hi @Garbuc, very sorry about this. Please check out thsi blog post for more info - https://bulb.co.uk/blog/in-home-display-and-smart-update
We’ll be in touch when we have more info.