I have been with Bulb for 4 months, and my monthly usage has been very close to my historical usage with my previous supplier (Southern Electric). However, the average usage figure stated on my account is considerably higher than the true figure. My actual figures are:
This gives an average of £32.61. My monthly payment is £32.06, so slightly too low.
Yet, Bulb tells me my average is £35.13 and I should therefore increase my payments to £42 !!!
Not impressed. What is going on here? Is Bulb just abysmally bad at arithmetic?
I contacted Bulb but got no response.