How often does the average monthly usage section update as despite submitting multiple meter readings, my estimated usage is way above what it should be
Hey @Display_Name! This is updated when we send statements rather than when readings are submitted. So next time we send you a statement that figure should change. If you submit a reading when we ask for it that statement will be nice and accurate
Hi Henry, thanks for getting back to me!
That’s really helpful, perhaps this is a feature which could be implemented in the future so you can get a rough prediction of what your statement will be?
@Display_Name It will be something we do in the future, absolutely!