Awaiting new meter

The display has stopped working on my prepayment meter. A new credit meter was due to be fitted last Thursday. I then received a call to say it would not be done. I have since called several times to make another appointment or a meter but getting no where. Have no idea how much credit is on my current meter and feel like I am being ignored. I just want a new meter fitted as promised over 2 weeks ago.

Hello, I’m sorry to hear that your display is broken. Could you email We can address you account directly from there.