Balance too high at £233.01

My balance is way too high at £233.01 with the next payment going to bulb in the next few days, I’m not using anything like the amount that Bulb expects, it would be years before I can get the £233.01 back at this rate but Bulb will not let me reduce the direct debit below £65.46, Can I force Bulb to refund my balance or reduce my direct debits?

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5 posts were merged into an existing topic: How Bulb Calculates Your Payments