My account is in my x wife’s name I need to change this to mine and my bank also

This is a public forum for customers. You need to contact Bulb directly and privately to handle your query.

Genuine question from a user interface perspective - Why did you click “Community” and end up posting here, rather than clicking the big “Help” button next to it? If we can resolve why this is happening then other customers will surely get their queries handled more efficiently.