So for anyone waiting for a so called firmware fix to sort out their non smart meters, there is no fix forthcoming.
Here’s my reply from the person dealing with the complaint. They are basically suggesting I leave. Great customer service!
“Unfortunately, there is no update yet, and it doesn’t look like there will be one for a few months atleast. I wouldn’t want to keep you waiting around in this time if you were still looking to switch away. Please let me know how you’d like to proceed. “