You have sent me an email telling me you are putting my payment up to £140.75 per month.
I have just now called and your advisor put the phone down on me!
I cannot afford that amount and I think it is extortionate considering I live alone, am away for 9 hours every week day and switch EVERYTHING off at the mains when I leave.
How can you justify putting it up so high?
Simply put, I need that adjusting or you’re not going to get paid.
When I moved in back in October 2020 by payments were just £50. I have increased to £80 to allow for increases but THIS? Beyond a joke.